Social Media Policy

01Information for users

E-FINANCES (hereinafter the CONTROLLER) processes the data of people who interact with its social media accounts in accordance with the GDPR and French law.

Why do we process your data?

To maintain a relationship with users, in particular to:

• Respond to requests and questions.
• Provide information about E-Finances activities and events.
• Present E-Finances products and services.
• Interact through the official profiles.

When data is collected through social networks, users are informed of the purposes and of their rights. Data is processed only for the stated purposes.

• Legal basis: depending on the processing, user consent or legitimate interest in ensuring professional communication and exchanges. Each platform also applies its own policy.
• Retention period: for as long as needed for the purpose pursued or until consent is withdrawn where consent is the legal basis.
• Recipients: public posts and interactions may be visible to other users. Service providers needed to manage the accounts may access them according to their duties.

What are your rights regarding data under E-Finances’ control?

• Withdraw your consent where processing is based on it.
• Access your data, have it rectified, request its portability or erasure, and object to or request restriction of processing, subject to the conditions set out by law.
• Lodge a complaint with the CNIL: www.cnil.fr.

02Use of the profile

E-Finances may:

• View the public information on the profile.
• Interact with content already made public on the platform.
• Send individual messages using the network’s features.
• Publish news and updates on its official accounts.

Users can manage their connections, posts and privacy settings on each platform.

03Posts

Social networks make it possible to raise awareness of E-Finances activities. Platforms host content according to their own privacy rules.

Users may post comments, links or images when they hold the necessary rights and respect the rights of the people concerned.

Unlawful, insulting or defamatory content, or content that infringes the rights of others, is prohibited. E-Finances may remove it, report it or block its authors, depending on the platform’s capabilities and the law.

Users are responsible for their posts. Content published on platforms may remain accessible according to each network’s own rules.

04Data of minors and vulnerable people

Users should consult the age requirements and privacy policies of each platform. The use of social networks by minors falls under the rules of the platforms and applicable regulations.

E-Finances may amend this policy and inform users on its website or official accounts.